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Receiving a gift	Say thank you, even if it is not what you wanted		manners-and-etiquette
Asking for something	Say please		manners-and-etiquette
Someone helps you	Say thank you		manners-and-etiquette
You bump into someone	Say excuse me or I'm sorry		manners-and-etiquette
You want to pass someone	Say excuse me		manners-and-etiquette
Someone says thank you	Say you're welcome		manners-and-etiquette
Meeting someone new	Say hello, smile, look at them and say your name		manners-and-etiquette
Introducing yourself	Offer a handshake if comfortable and say 'Nice to meet you'		manners-and-etiquette
Handshake	Firm but gentle, with eye contact		manners-and-etiquette
Eye contact	Looking at the person you're talking to		manners-and-etiquette
Interrupting	Wait for a pause, or say 'Excuse me'		manners-and-etiquette
Listening	Look at the speaker and wait until they finish		manners-and-etiquette
Phone call greeting	Say hello and who you are		manners-and-etiquette
Answering the phone	Use a friendly voice and ask who is calling		manners-and-etiquette
Texting manners	Be polite, don't text during conversations		manners-and-etiquette
Phone at the table	Keep it away at meals		manners-and-etiquette
Written thank-you note	Thank the person, mention the gift and say what you like about it		manners-and-etiquette
Table: napkin	Place it on your lap		manners-and-etiquette
Table: elbows	Keep them off the table while eating		manners-and-etiquette
Table: chewing	Chew with your mouth closed		manners-and-etiquette
Table: talking while eating	Don't talk with food in your mouth		manners-and-etiquette
Table: reaching	Ask 'Please pass the...' rather than reaching across		manners-and-etiquette
Table: wait to eat	Begin when everyone is served or when the host starts		manners-and-etiquette
Table: utensils	Use a fork, knife and spoon properly		manners-and-etiquette
Table: when finished	Place your utensils on your plate and say thank you		manners-and-etiquette
Table: May I be excused?	Ask before leaving the table		manners-and-etiquette
Table: food you don't like	Say 'No, thank you' politely		manners-and-etiquette
Table: compliment the cook	Say 'This is delicious'		manners-and-etiquette
Table: help clear	Offer to help clean up		manners-and-etiquette
Table: sneezing	Cover with a tissue or elbow		manners-and-etiquette
Cough or sneeze	Cover your nose and mouth with your elbow or a tissue		manners-and-etiquette
Holding the door	Hold it for the person behind you		manners-and-etiquette
Elevator	Let people exit before you enter		manners-and-etiquette
Giving up a seat	Offer it to an elderly person or someone who needs it		manners-and-etiquette
Waiting in line	Wait your turn and don't cut		manners-and-etiquette
Sharing	Take turns and share toys and space		manners-and-etiquette
Winning	Be modest and say 'good game'		manners-and-etiquette
Losing	Congratulate the winner		manners-and-etiquette
Good sportsmanship	Playing fair, following rules, respecting others		manners-and-etiquette
Disagreeing	Use calm words and listen to the other side		manners-and-etiquette
Compliment	Say something kind about someone		manners-and-etiquette
Receiving a compliment	Say thank you		manners-and-etiquette
Hurt someone's feelings	Apologize sincerely		manners-and-etiquette
Apology steps	Say sorry, say what you did wrong, make it better		manners-and-etiquette
Visiting someone's home	Greet the host, follow house rules, say thank you when leaving		manners-and-etiquette
Host	The person who invites guests		manners-and-etiquette
Guest	A person who is invited		manners-and-etiquette
RSVP	A request to reply to an invitation		manners-and-etiquette
Arriving on time	Shows respect for others' time		manners-and-etiquette
Being late	Apologize and explain briefly		manners-and-etiquette
Respecting privacy	Knock before entering a closed door		manners-and-etiquette
Knocking	Knock and wait for an answer		manners-and-etiquette
Library voice	Speak softly in quiet places		manners-and-etiquette
Movie theater	Silence your phone and keep quiet		manners-and-etiquette
Public transport	Give seats to those who need them and keep your voice down		manners-and-etiquette
Respecting elders	Speak politely and listen		manners-and-etiquette
Gossip	Don't talk badly about others behind their backs		manners-and-etiquette
Include others	Invite someone who is alone to join		manners-and-etiquette
Teasing	Don't tease in ways that hurt		manners-and-etiquette
School manners	Raise your hand, listen and be respectful to the teacher		manners-and-etiquette
Raising your hand	How to ask to speak in class		manners-and-etiquette
Borrowing	Ask first, return on time in good condition		manners-and-etiquette
Littering	Never; put trash in the bin		manners-and-etiquette
Online manners (netiquette)	Be kind and don't use ALL CAPS to shout		manners-and-etiquette
Reply all	Use carefully; only reply to everyone if needed		manners-and-etiquette
Please and thank you in other languages	Por favor and gracias in Spanish; s'il vous plait and merci in French		manners-and-etiquette
Honor the 'golden rule'	Treat others as you want to be treated		manners-and-etiquette